About Us
ReUI is a product of KeenThemes Inc. This Privacy Policy describes how KeenThemes Inc(“we,” “us,” or “our”) collects, uses, and protects your personal information when you use ReUI.
Information We Collect
Information You Provide
- Account information - name, email address, and password when you create an account.
- Payment information - billing details processed securely through Paddle, our merchant of record. We never store credit card numbers on our servers.
- Support inquiries - information you share when contacting our support team.
- License details - your license tier, team size, and usage configuration.
Information Collected Automatically
- Usage data - pages visited, features used, and interaction patterns.
- Device information - browser type, operating system, screen resolution, and device identifiers.
- Log data - IP address, access times, referring URLs, and request metadata.
- Cookies - see our Cookie Policy for detailed information.
How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our products and services.
- Process transactions and deliver purchase confirmations.
- Respond to support requests and communicate with you about your account.
- Send product updates, security alerts, and administrative messages.
- Detect, investigate, and prevent fraudulent or unauthorized activity.
- Analyze usage patterns to improve user experience and product quality.
- Comply with applicable legal obligations.
Data Sharing
We do not sell your personal information. We may share data with:
- Payment processors - Paddle processes payments and handles tax compliance on our behalf.
- Analytics providers - to help us understand usage patterns. Data is anonymized where possible.
- Legal authorities - when required by law, subpoena, or to protect our rights and safety.
- Business transfers - in connection with a merger, acquisition, or sale of assets.
Data Security
We implement industry-standard security measures including:
- TLS/SSL encryption for all data in transit.
- Encrypted storage for sensitive data at rest.
- Regular security audits and vulnerability assessments.
- Role-based access controls limiting employee access to personal data.
- Secure development practices and code review processes.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. When you delete your account, we remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes such as fraud prevention.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access - request a copy of the personal data we hold about you.
- Correction - request correction of inaccurate or incomplete personal data.
- Deletion - request deletion of your personal data.
- Portability - receive your data in a structured, machine-readable format.
- Objection - object to processing of your personal data for certain purposes.
- Restriction - request that we limit processing of your personal data.
For EU/EEA Residents (GDPR)
If you reside in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation. Our legal bases for processing include consent, contract performance, and legitimate interest. You may lodge a complaint with your local data protection authority.
For California Residents (CCPA)
If you are a California resident, you have the right to know what personal information we collect, request deletion, and opt out of any sale of personal information. We do not sell personal information.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.
Children’s Privacy
ReUI is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the “Last updated” date above.
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at hello@reui.io.